1. Company Information 

Bezzeca by Moroccan Kaftanalogy (PVT) Ltd is a Sri Lanka-based fashion label offering handcrafted Kaftans, vintage-inspired clothing, and custom apparel. Our garments are ethically made in Sri Lanka.  

 

2. Products and Orders 

• All products listed on the website are subject to availability. 
• Product colors and textures may slightly vary due to photography and screen resolution differences. 

 

3. Pre-Orders 

Bezzeca offers pre-orders for selected collections. 

• Production for pre-orders begins once full payment is received. 
• Estimated shipping times for pre-orders are mentioned on each product page (typically 3–4 weeks). 
• Pre-orders are made exclusively for the customer and are non-refundable and non-cancellable. 

 

4. Custom Orders 

Custom pieces are made based on the client’s specifications and measurements. 

• A 50% advance is required to initiate any custom project. 
• Full payment must be completed before dispatch. 
• All custom orders are final sale, with no returns or cancellations once work has begun. 
• We aim for precision and encourage open communication during the design and measurement process. 

 

5. Pricing & Payment 

• All prices are listed in [LKR/USD/your selected currency] and inclusive of applicable taxes unless otherwise stated. 
• We accept secure payment via major credit/debit cards listed at checkout. 
• Payments are processed through verified payment gateways to ensure your financial safety. 

 

6. Shipping 

Bezzeca ships both locally and internationally. 

• Domestic orders (Sri Lanka): 2–7 business days 
• International orders: 7–14 business days depending on destination and customs clearance 
• Tracking information will be provided upon dispatch. 
• Bezzeca is not responsible for customs duties, taxes, or delays once the order reaches your country. These are the customer’s responsibility. 

 

7. Exchange Policy 

Bezzeca does not accept returns, but we do offer exchanges for unworn, unwashed garments in original condition. 

• You must email us at hello@bezzeca.com within 7 days of receiving your item to request an exchange. 
• Exchange is subject to availability and will be processed once we receive and inspect the returned item. 
• We do not cover shipping costs for returning items unless the item was defective or incorrect. 

 

8. Intellectual Property 

All content on this website, including logo, designs, images, text, and layout, are the property of Bezzeca and protected by intellectual property laws. Unauthorized reproduction or commercial use is strictly prohibited. 

 

9. Privacy 

We are committed to protecting your personal information. By using our website, you consent to the use of your data as outlined in our Privacy Policy. 

 

10. Limitation of Liability 

Bezzeca is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. All products are made and sold “as-is,” and Bezzeca makes no warranties beyond those required by applicable laws. 

 

11. Governing Law 

These Terms & Conditions are governed by the laws of the Democratic Socialist Republic of Sri Lanka, and any disputes will be handled within its jurisdiction. 

 

12. Amendments 

Bezzeca reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page. We recommend checking this page periodically. 

 

13. Contact Us 

For questions regarding these Terms, your order, or general support, please contact: 📩 hello@bezzeca.com  Whatsapp: +94761239932